How can we help you?
Search our knowledge base or browse categories below
Browse by Category
Getting Started
Learn the basics of using Pedivo
- •How to download the app
- •Creating your account
- •Setting up permissions
- •Your first 1000 steps
Account & Settings
Manage your profile and preferences
- •Update profile information
- •Privacy settings
- •Notification preferences
- •Delete your account
Rewards & Coins
Everything about earning and using coins
- •How to earn coins
- •Redeeming rewards
- •Coin conversion rates
- •Reward partner terms
Social Features
Clubs, friends, and challenges
- •Adding friends
- •Joining clubs
- •Creating challenges
- •Understanding leaderboards
Troubleshooting
Fix common issues
- •Steps not tracking
- •App crashes or freezes
- •Login problems
- •Rewards not appearing
Technical Issues
Device compatibility and technical help
- •Device compatibility
- •Battery optimization
- •Permission issues
- •Syncing problems
Popular Articles
Why aren't my steps tracking correctly?→
How do I redeem my coins for rewards?→
Can I use Pedivo on multiple devices?→
How to create and manage a club→
Understanding the leaderboard system→
What happens if I delete my account?→